Keylanta FAQs
Categories
Shipping
Is the goods in the United States?
Yes, our goods are stored in a local warehouse in the United States and can be delivered throughout the country (except for small islands such as Alaska)
How long will it take to get my order?
- Spot orders can arrive within 5-7 working days (usually not that long).
- Pre sold products, the time indicated on the product page shall prevail
What shipping carriers do you use?
Carrier: Fedex, UPS, Truck Delivery
Returns
Can I return my product?
Within 30 days of receiving the product, if you are not satisfied with it or if it is damaged, we can provide you with a free replacement or return
Products
What material is this made of? Is it a real stone?
Our wall panels main components are [such as natural mineral powder, high-molecular polymers,etc.], perfectly replicating the texture and feel of natural stone.they are lighter, more flexible, more environmentally friendly and cheaper
Is the installation complicated Indoor ?
Installation is very simple, usually using the "direct paste" method. If you have strong hands-on ability, you can refer to our installation video to complete it yourself. Of course, to ensure optimal results, someone can be hired to install it
Can they be used outdoors? How to install
- For outdoor installation, we strongly recommend using tile adhesive for tiling.
- The reason is that the outdoor environment (such as sun exposure, rain, frost, and temperature changes) is extremely complex, and ordinary structural adhesives may not be able to withstand these stresses for a long time, posing a risk of detachment. Ceramic tile adhesive can ensure a strong bond between wall panels and walls, ensuring a service life of over 20 years